by Chris Anjel | Sep 2, 2026 | Uncategorized
Most digital manufacturers spend the majority of their sales energy chasing new logos. But the real margin lives in the second, third, and tenth order from the same customer. Repeat business lowers acquisition cost, smooths capacity planning, and compounds revenue...
by Chris Anjel | Jul 16, 2026 | Uncategorized
Most digital manufacturers know the pattern: a new RFQ lands in the inbox, you quote it, the customer orders once, then disappears. The shop moves on to the next quote. Months later, that same buyer resurfaces — but with a different supplier.Turning one-off buyers...
by Chris Anjel | Jul 13, 2026 | Materials & Pricing, Quoting & Estimating
Every shop owner knows the moment: material costs climb, labor gets tighter, and the margins that used to feel comfortable start to shrink. You need to raise prices. The question is how to do it without watching your best customers walk to a competitor.The...
